food safety

Top Issues for Restaurants and Patrons: Food Quality, Labor, and Good Tech Investments

In Food Safety, Technology, Trends by Melissa Schmitz0 Comments

Amidst the growing competition for diners, restaurants’ chief concerns are food safety, labor issues, and tech spending, according to a report by AlixPartners. Their 2016 poll reveals diners’ desires and what restaurants will have to maintain to stay in business.

Here are some of the findings:

  • Fresh and local ingredients are the number one factor in selecting a healthy meal for 45% of respondents.
  • Over 25% say they would stop eating at a restaurant chain that suffered from a food safety outbreak, even if the outbreak was somewhere else in the country.
  • Half of the respondents believe restaurant workers should earn more money, with 70% of diners willing to pay more for their meals to offset the costs.
  • Though online ordering is a top priority for 54%, only 10% believe more technology should be a priority for restaurants in the coming years.  

Restaurants will have to strategically budget to keep up with increasing labor costs, appropriate and long-term technology upgrades while enticing a quality and cost-conscious public to continue dining with them.

Source: AlixPartners, Food Safety, Labor Costs, Superfluous Technology Lead List of Concerns for Restaurant Chains, Says AlixPartners Study

RELATED  Apple Edges Out Pizza for America's Favorite Pie

Leave a Comment