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Closing Costly Data Gaps and Reclaiming Strategic Value

Key takeaways:


Most operations and supply chain leaders in the U.S. (92%) say their operations technology investments haven’t fully delivered expected results. The most commonly cited reasons were integration complexity (47%) and data issues (44%)

And according to a 2025 supply chain integrity survey for the food and grocery sector, the vast majority of organizations possess the necessary equipment to achieve accurate visibility. However, only one-third consistently achieve 360-degree, real-time inventory visibility. They have some tools and some data, but the value gets diluted when data capture and accuracy aren’t dependable end to end.

Technology offers the most value for food manufacturers if it can get the right data flowing to the right people in time to act. So let’s take a closer look at where data gaps tend to show up in food and beverage operations, how to close visibility gaps, and how to ensure data delivers true strategic value. 

Why data gaps matter in food manufacturing

Data is the everyday information food and beverage leaders rely on to keep product safe, meet customer expectations, manage margins, and plan confidently. It tells them what ran, what stopped, what changed, what was scrapped, what passed quality checks, what inventory is actually available, and what lots went where.

A data gap happens when that information is:

These gaps reflect how complex modern food operations have become, especially when growth, cost pressure, workforce constraints, and customer demands collide.

Most data gaps in food manufacturing are operational:

Production and throughput data:

Quality and food safety data:

Inventory and genealogy:

Cost and yield:

Better data = better planning, decisions, and collaboration

When data gaps close, strategic value shows up in several simple, tangible ways:

Data should usable for people, not just systems

One of the most practical ways to reduce costly data gaps is to design data flows around who needs to act and when.

“Real-time monitoring is more for the operators on the shop floor and the supervisors, so they can act on the data,” Catherine Tardif of Worximity describes.

Operators and supervisors typically need immediate, actionable signals (what’s happening right now), while leaders often need trended insight (like what to fix systemically, where to invest, or what’s repeatable across sites).

If production is the primary goal and data capture adds friction to that mission, it tends to become inconsistent, creating gaps that ripple upward. When it’s lightweight and clearly useful, data quality often improves naturally.

How to approach data gaps

While there’s no single blueprint for every manufacturer, many teams may find it helpful to focus on a few repeatable patterns.

1. Start with decision-critical data flows

Instead of trying to fix everything all at once, many organizations focus first on the data that drives high-frequency decisions, such as:

2. Normalize definitions before adding complexity

If two sites track downtime differently, comparing performance is challenging, even with good dashboards. Standardizing a small set of definitions (e.g., downtime categories, scrap reasons, yield calculation method) can unlock value without major system changes.

3. Reduce double entry wherever possible

Manual transcription is a common source of delay and inconsistency. Even small changes, like capturing data once at the point of work and reusing it downstream, can reduce gaps.

4. Treat master data like a product

Product codes, supplier IDs, units of measure, and specs are often the overlooked root causes of reporting mismatches. It’s well worth assigning clear ownership for:

This tends to be less about bureaucracy and more about eliminating recurring confusion.

5. Build feedback loops so data gets better over time

When teams can see how their data is used and when they can flag issues quickly, accuracy improves. This can be as simple as a weekly review of:

How to tell if you’re closing gaps

Watch for operational signals that data is becoming more reliable:

If you want more concrete metrics, consider tracking changes in:


FAQ for food manufacturing leaders

Q: What are the most common data gaps in food manufacturing?

A: Common gaps appear in downtime reasons, scrap and rework tracking, lot genealogy, quality documentation, and inventory accuracy, especially when data moves between disconnected systems or manual processes.

Q: What’s the difference between ERP and MES, and why does it matter for data?

An enterprise resource planning (ERP) system typically manages business processes like purchasing, inventory, orders, and finance. A manufacturing execution system (MES) typically manages what happens on the plant floor, including production events, work orders, and execution details. Data gaps often happen at the handoff between these layers, especially when definitions or timing don’t align.

Q: Do we need real-time data everywhere to get value?

A: Not necessarily. Organizations can often see meaningful gains by making a few high-impact areas more timely, like downtime, quality holds, and inventory availability, while leaving other reporting on a daily or weekly cadence.

Q: How do data gaps affect food safety and traceability?

A: Data gaps can make it harder to quickly confirm what happened, when it happened, and which lots were involved. Even when food safety programs are strong, fragmented data can increase the effort required to assemble documentation, investigate deviations, or respond to customer questions.

Q: What’s a reasonable first step if we’re already busy and resource-constrained?

A: Some teams start by identifying one recurring, high-cost pain point like untracked downtime, inventory mismatches, or slow quality release, then mapping where data is missing, delayed, or inconsistent. That tends to surface a small number of fixable gaps without launching a major multi-year initiative.

Q: How can we keep data initiatives from becoming extra work for frontline teams?

A: Capture data where it’s created, and make it immediately useful to the person capturing it. Role-appropriate dashboards, simpler inputs, and fewer duplicate entries can improve adoption and accuracy over time.

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