Integrated with Microsoft Agent365, the platform turns AI ambition into scalable agentic solutions that drive productivity, growth, and ROI.
SEATTLE, November 19, 2025 – Avanade today launches its Agentic platform, a breakthrough in applied AI for midmarket organizations. Built on Microsoft technologies and integrated with the newly announced Microsoft Agent365, it helps companies move beyond experimentation to deploy scalable solutions that deliver measurable business results.
“The Avanade Agentic Platform helps organizations turn AI ambition into real business impact — faster, safely, and with confidence,” said Aaron Reich, Chief Technology and Innovation Officer at Avanade. “The launch marks a major milestone in Avanade’s decade-long investment in applied AI and is focused on helping midmarket organizations get more value from their Microsoft AI investments, transforming how they work, improving productivity, and driving sustainable growth. By combining Microsoft’s innovation with practical, human-centered expertise, we’re making it easier for businesses to adopt AI with clarity and achieve results that truly matter, sooner.”
Unlike generic AI platforms, Avanade’s Agentic Platform offers a library of pre-built, industry-specific agents and templates that are easy to deploy, easy to manage, and designed to work with the tools companies already use. Discoverable through low-code platforms like Copilot Studio and pro-code environments such as Azure Foundry via Microsoft Agent365, these agents automate repetitive tasks, boost productivity, enhance customer engagement, and uncover insights that drive smarter decisions and unlock new revenue opportunities — all while keeping people in control.
Three ways Avanade’s Agentic Platform helps mid-market organizations succeed with AI
- Speed to Value: A ready-to-use library of agents and templates that reduce complexity, cost, and time-to-value — so teams can get started quickly and scale confidently.
- Trust at Scale: Bridge business and IT through a governed and HR-inspired approach to agents, ensuring alignment, collaboration, and sustained trust as AI adoption grows.
- Insight-Driven ROI: Integrated analytics measure impact, track performance, and identify opportunities to optimize and improve business impact.
The agents and templates in the platform draw directly from Avanade’s extensive real-world client experience in delivering AI and GenAI solutions – including measurable gains like 7,000 hours saved at PageGroup through automation and a 90% faster customer response times at Japan Airlines. The platform tackles the real challenges organizations face around trust, speed, and measurable ROI.
“The pace of change in Generative AI has been extraordinary, making it challenging to stay abreast of developments and assess where to focus investment for meaningful business outcomes,” said Jeroen Buwalda, Group Executive Technology, Transformation and Operations, Colonial First State. “Avanade brought in a global team of experts who helped us understand both the potential and the limitations of GenAI, guided us through safe and structured experimentation, and provided a clear roadmap for realising tangible value.”
“Avanade’s Agentic Platform exemplifies how Microsoft and our partners are turning AI’s potential into real-world impact,” said Jonathan Hunt, Corporate Vice President, AI Business Solutions at Microsoft. “By bringing together Microsoft Agent365 and Avanade’s applied AI expertise, we’re helping organizations of every size build the confidence, agility, and trust needed to thrive in the age of intelligent business.”
Avanade’s Agentic Platform is available today to meet companies wherever they are on their AI journey — from first steps to full-scale transformation.
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Note to the Editors
Avanade defines the mid-market as companies with annual revenues between US$300 million and US$5 billion.
About Avanade
Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver reliable, AI-driven solutions that solve business challenges of all sizes and unlock the full potential of people and technology. We empower organizations to use Microsoft technology to optimize operations, drive growth, and foster innovation, enabling them to excel in delivering exceptional customer experiences.
Together with Accenture, we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, ERP to create human-centered experiences. We are committed to doing what matters for our clients, their customers, employees and partners by designing solutions that prioritize people and drive meaningful impact.
Since 2000, Avanade has leveraged its close partnership with Microsoft to bring the latest technologies to market, serving as Microsoft’s “Client Zero” and earning, with Accenture, Microsoft’s Global SI Partner of the Year Award a record 19 times.
As a purpose-driven and responsible organization, Avanade champions diversity, inclusion, and sustainability, ensuring our work benefits society as well as drives business success.
Learn more at www.Avanade.com and follow us on LinkedIn.
