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Want Loyal Customers? Make Sure They’re Satisfied

In Trends by Kristen Runvik0 Comments

Consumers don’t want to feel excited about your company. They want to feel satisfied, according to a recent InMoment study. And satisfied customers are loyal customers. So, what does it take to satisfy a customer? Quite simply, positive brand experience harks back to one thing: delivering on your promise. Read on to learn how consumers feel about food companies today …

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Apple Edges Out Pizza for America’s Favorite Pie

In News, Trends by Krista Garver0 Comments

Happy Pi Day! I hope you’re taking this opportunity to celebrate with a slice of your favorite pie, which, according to a Harris poll, is likely to be a sweet pie with delicious filling. Apple pie came out on top in the informal survey, capturing 12% of the favorite pie vote. Pizza was in second place at 10% overall, but was the standout …

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Meal Times Looking a Lot More Like Snack Times

In Research, Trends by Melissa Schmitz0 Comments

Snacking in the morning, snacking in the evening, snacking at suppertime. Almost one-quarter of all snacks are eaten at meal times, according to research from NPD Group. The study found that consumers aren’t adding snack times to their schedules. Rather, they’re incorporating more snacks into their regular meals. Of the 12 billion snack purchases made at food service outlets and …

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Consumers Less Willing to Pay for Meat, Expect Lower Prices

In Research, Trends by Krista Garver0 Comments

Even while Millennials’ food preferences turn toward premium products, consumers’ willingness-to-pay overall dropped this month, according to the new Food Demand Survey by Oklahoma State University. The survey, which is performed monthly, explores consumer views of food safety, quality, and price, with an emphasis on meat products. Here’s what they found for February 2017: Willingness-to-pay was down across all food categories …

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Millennial Preferences Propel Premium Products to the Mainstream Market

In Trends by Melissa Schmitz0 Comments

Millennials’ expectations for food are changing the market, says the new report from Maru/Matchbox. Specifically, qualities previously considered “premium” — like sustainable and locally sourced — have become mainstream expectations. Fortunately for companies producing these products, Millennial consumers are also willing to pay the premium price. Here are some other the key findings: More than 60% of millennials expect foods …

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The Data Is In: Multicultural Consumers Spend More On Fresh Food

In Trends by Melissa Schmitz0 Comments

Multicultural families spend more on — and travel farther for — fresh food than their non-Hispanic white counterparts, says a new Nielsen summary report. The study found that multicultural consumers (defined in the study as African Americans, Asian Americans, and Hispanic Americans) prioritize stores offering a large selection of fresh food and, in fact, spend 25% of their entire store …

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Fresh Food Consumption on the Rise

In Trends by Melissa Schmitz0 Comments

Nearly half of consumers (48%) are eating more fresh foods compared to three years ago, according to a new survey by OpinionWay. Only 11% of consumers report eating less fresh food than they did three years ago. The remaining 41% say they’re eating the same amount. Here are some of the reasons for the trend toward fresh foods: Appearance. Appearance …

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Food Industry Using the Internet of Things to Make Processing Smarter

In Food Safety, Processing, Technology, Trends by Kristen Runvik0 Comments

The food industry is smartening up. With the help of the Internet of Things (IoT), food processors and suppliers are working together to reduce maintenance costs, uncover opportunities, influence productivity, and transparently track the supply chain.  From craft beer and pasta, here are some ways equipment manufacturers are adopting IoT and how food processors are benefiting from those IoT capabilities. Reduce maintenance costs Most maintenance is reactive or …

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Consumers Prefer Quick-Service Options While Restaurant Dining Declines

In News, Trends by Melissa Schmitz0 Comments

The restaurant industry will see stalled customer traffic in 2017, according to predictions from market research firm The NPD Group. Visits to quick-service restaurants will see an increase of 1%, and dine-in establishments will see a drop of 2%, NPD estimates. NPD’s restaurant analyst Bonnie Riggs shared some reasons and insight for these predictions with NRN, including: Grocery stores now …

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FPSA Dairy and Beverage Councils Annouce Speakers for 2017 Annual Conference

In Food Safety, News, Press Releases, Processing, Regulatory, Technology, Trends by Press0 Comments

For Immediate Release January 12, 2017 Media Contact: Dolores Alonso Senior Director of Membership and Business Development 703.663.1226 dalonso@fpsa.org McLean, VA – The Food Processing Suppliers Association (FPSA) today announced the slate of speakers for the dairy and beverage breakout sessions for the 2017 FPSA Annual Conference taking place March 15-17 at the Park Hyatt Aviara in Carlsbad, California. The …